the glam goddess

TERMS & CONDITION

We deliver your items within 3-4 working days on standard delivery basis

The Glam Goddess reserves the right to alter any of these Terms and Conditions from time to time and any alterations will apply to orders received after that time.

Ordering

Orders submitted shall not be deemed accepted by The Glam Goddess until confirmed by the The Glam Goddess Order Confirmation notification (e-mail).

Prices

The Glam Goddess reserves the right to alter the price of goods at any time before delivery to reflect any increase in cost to The Glam Goddess, any change in delivery details or quantities, or any delay caused by the trader.

Payment can be made by any method specified on the Sage Pay Checkout page of our website. The Glam Goddess will take all reasonable precautions to keep the details of your order and payment secure, but The Glam Goddess cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Payment of the total order price, together with the delivery charge, will be debited from the trader’s account after the The Glam Goddess Order Confirmation notification has been sent to the trader, but prior to the goods being delivered.

If the trader’s card issuer fails to make any payment of the price or any delivery charge on behalf of the trader,The Glam Goddess shall be entitled to cancel the order or suspend any further deliveries.

Delivery

Details of delivery and delivery charges are specified on the Delivery page of our website.

The Glam Goddess make every effort to deliver goods within the estimated timescales, however delays or increased timescales may occur during the busy season.

The Glam Goddess can estimate a date for delivery of goods, but traders shall understand that it is an estimate.

The Glam Goddess shall not be liable for any loss caused to the trader as a result of failure to deliver by the estimated delivery date or such other date or time as may be subsequently agreed.

Traders must inform The Glam Goddess if there are any specific instructions with regards to delivery, for example if the delivery address may be difficult for the driver to find. The Glam Goddess shall not be liable for any loss caused to the trader as a result of failure to provide such instructions.

Traders have the opportunity to inform The Glam Goddess if they would like the goods to be left with a neighbour. If traders request for goods to be left unsigned for, it is vital that they leave a signed note/message on the outside of the property which the driver can take for our records.

Missing or Damaged Items

All parcels must be checked by traders prior to signing the delivery note (unless traders have given special instructions that goods can be left in a secure location unsigned for). If there is any damage to the goods or if items are missing, this must be stated on the delivery note where possible and must reported to The Glam Goddess within 3 days of the date of delivery. If notification is not made within 3-days of the date of delivery, The Glam Goddess will not be able to make a claim with the courier/delivery company.

Risk

Risk of damage to or loss of the goods passes to the trader at the time of delivery or if the trader wrongfully fails to take delivery of the goods.

The ownership of the goods shall not pass to the trader until The Glam Goddess has received in full the total order price and delivery charge.

Until such time as the goods passes to the trader, The Glam Goddess shall be entitled at any time to require the trader to deliver up the goods to The Glam Goddess Food.

The trader shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of The Glam Goddess. If the trader does so, all monies owing by the trader to The Glam Goddess shall become due and payable.